By using our platform, all transporters agree to the following terms:
1 - You must always communicate with customers in a polite, respectful, and professional manner.
2 - You must only contact each customer once regarding a lead.
3 - You must include your final price and your availability in your single message to the customer.
4 - You must clearly state your company name, a valid contact number, and your website details (if available) in your message.
5 - You must ensure that all prices are transparent and include all fees, with no hidden charges or additional costs later.
6 - You must only contact customers during the 24-hour period when the lead is active.
7 - You must not contact customers after the lead has expired.
8 - You must make sure all information you provide is accurate, honest, and truthful.
9 - You must not give false availability, misleading claims, or change your price after the customer agrees.
10 - You must respect customer privacy and only use their contact information for the purpose of responding to the lead.
11 - You must not share, sell, or misuse customer contact details in any way.